Features

Alerts

Solo saves warnings you have associated against callers. Flag up nuisance callers or those who are unreliable on air, so that you prioritise the right callers.

Call Screening

Add Buddies to collaborate on screening and routing calls.

Categories and Dispositions

Mark your callers so at a glance you can see which call you want to take. Choose from the wide selection of icons to denote winners, requests, ready to air, and more.

Conferencing

Save on the number of devices you need - use Call Conference to put multiple callers on a single device. Have total control over individual callers - hang them up or route them to a different device.

Custom Views

The Solo screen layout can be fully customised to suit your requirments. Create you own layout or use the supplied templates for call screeners, producers, self-op on air, or remote talent.

Database

A powerful SQL database runs behind every PhoneBOX Solo, retaining the vital information which is keyed into it. It captures caller ID both inbound and outbound, helping you to keep track of who’s calling and making it easy to find callers to call back.

Drag & Drop

It's easy to move calls around Solo- simply drag and drop them to the device you need!

Dual Call Timers

Know how long each caller has been holding, ringing, or routed to a hybrid. One timer resets every time you change the state of a call, the other keeps counting!

Function keys

Don't want to use your mouse to manage your callers? No problem - just use the function keys on your keyboard instead.

GPIO

Solo is preconfigured to take a GPI card, enabling ring lamps, fader closures etc.

Handset- optional extra

If you're accustomed to using a handset rather than a headset to handle your calls, you can add one to your Solo system. Use it with either the Buddy software to screen calls and prepare them for air, or use the handset as an extra device in the Studio.

Outbound calls

Making calls from the studio is easy. Simply select the hybrid and dial. You have a live call on air. What could be easier?

Record and Edit calls within Solo

Solo digitally records every call for editing using the fully integrated editor. The host and caller are cleanly presented on seperate tracks and with Solo’s advanced editing tool you can get calls or interviews ready for air in record time.

Visual Talkback

Use the chat facility to communicate between Solo workstations and your Solo Buddies - a valuable tool for quick and effective internal communication.