Features

PhoneBOX VX has the same feature set as the traditional PhoneBOX product, however here are some worthy of specific mention.

Control

  • Keyboard, mouse or touch screen control
  • Queue and sequence calls
  • Drop calls in and out of conference
  • Total control even in docked mode
  • Lock calls (Auto lock with fader open)




Display

  • Presenter, producer and screener views
  • Customizable screen layout
  • Converged display of calls, Email & SMS
  • Previous call and prize info for ringing calls
  • Multi-studio text chat




Information

  • Categorize & filter calls by topic
  • Multiple definable call dispositions
  • Call counters
  • Call/Status and On-Air timers
  • Clock with countdown counter




Database

  • Call barring and alerts
  • Automatic call log & database
  • Personal and station-wide phonebooks
  • Unicode multi-language support
  • Advanced graphing, statistics and analysis*




Prize Management

  • Persistent caller/winner notification
  • Capture detailed winner info
  • Web/email based Prize fulfilment
  • Contest management & scheduling*
  • Contest compliance and auditing*




Audio

  • Split track call recording
  • Built in waveform call editor
  • Use VoIP to take calls on your PC
  • Zephyr ISDN/IP codec sharing & control*

Anywhere integration for web calls+




Import/Export

  • Export edited audio to file/playout system
  • Livewire GPIO for lamps and remote control
  • TV caption generator control
  • XML Data feed for web metadata
  • Element/iQ labels faders with caller name




VX Integration

  • Seamless integration with VX engine & handsets
  • Real time call status and control
  • Identify callers and location by caller ID
  • Select studio and show





VX plus

  • Multi VX engines+
  • Multi site control+
  • Voicemail+
  • Announcements & voting+
  • Timed routing & diversion+





* Optional extra
+ Requires VX plus